The PL-Family is a range of supported passenger lift solutions developed by Shorts to help UK lift companies take on new passenger lift enquiries with confidence.
Many small to medium-sized lift companies regularly receive enquiries from existing customers for new passenger lifts. In many cases, they decline those enquiries. This is not because the work is unwanted. Instead, sourcing, specifying and delivering a compliant passenger lift often falls outside a company’s usual scope.
The PL-Family changes that.
A Practical Route into Passenger Lifts
Rather than offering a single fixed product, the PL-Family provides a supported framework. As a result, lift companies can say yes to passenger lift enquiries while staying within their comfort zone.
Shorts supports lift companies throughout the process. For example, this includes early discussions, specification, delivery and long-term product support. Therefore, companies face less uncertainty and lower risk when they do not install passenger lifts daily.
Two Solutions, One Clear Purpose
The PL-Family includes two complementary solutions. Each solution suits different project requirements.
PL-Core is based on a partnership between Shorts and Metron. It offers a proven passenger lift platform and draws on strong engineering and industry experience.
PL-Pro is a more flexible solution compiled by Shorts in partnership with DMG. It supports projects that require greater configuration while still benefiting from Shorts’ technical support.
However, while the technology behind each solution matters, the real value of the PL-Family lies in what it enables lift companies to do.
Built on Due Diligence and Long-Term Support
Before Shorts includes any solution within the PL-Family, the team conducts thorough due diligence on both the product and the partner. This approach ensures lift companies can depend on what they install, not just at handover, but for years afterwards.
The PL-Family focuses on quality equipment, reliable technical support and long-term product availability.
As Alex Smith, New Lifts Manager at Shorts, explains:
“Before we put anything into the PL-Family, we carry out thorough due diligence on both the products and the partners behind them. Lift companies need to know they can depend on what they’re installing, not just at handover, but for years after. The PL-Family has been built to be a solution that lift companies can rely on.”
Designed for the Right Lift Companies
The PL-Family is aimed at small to medium-sized UK lift companies. It is not intended for larger organisations with established passenger lift departments. These businesses already have the scale and in-house expertise to deliver passenger lift projects independently.
Instead, the PL-Family supports companies that want to grow their offering, protect existing customer relationships and take on additional work without unnecessary risk.
Solutions to the Lift Industry
At its core, the PL-Family delivers supported passenger lift solutions that enable lift companies to expand their offerings without taking on unnecessary risk.
If you would like to discuss the PL-Family and understand which solution is right for your business, the Shorts team is available to help.
