Lift Spares Webshop Delivery Information

Shorts are committed to the highest level of customer service and hold in stock a range of the most essential and commonly required lift spares across all our 55+ brands which include KoneOronaOtisSchindler and ThyssenKrupp.

All ex-stock lift spares purchased through our Lift Spares Webshop are dispatched the same day when ordered before 3:00PM or 1:00PM for Hazardous Items.

Non-stock lift spares will be subject to a lead time, which will be confirmed upon receipt of order confirmation. Please contact a member of our Spares Team on 01274 305066 (Option 1) in advance of order for availability.

Standard Delivery Charges
Standard Service
Delivery Charge £10.00


Standard Service
Delivery Charge £65.00


Standard Service
Delivery Charge £25.00


Standard Service
Delivery Charge £35.00


Standard Service
Delivery Charge £40.00


Standard Service
Delivery Charge £35.00


Hazardous Items

Some of the items which we supply (Batteries, Chargers, Lubricants and Oils) are considered hazardous when shipped. As such we need to take extra measures to ensure your order arrives safely. All ex-stock orders for Hazardous Items must be received before 1:00PM in order to be dispatched the same day. Our delivery charges for hazardous items are as follows:

Shipping Zone Cost
UK Mainland £15.00
Scottish Highlands and Islands £65.00
Northern Ireland £25.00
Isle of Wight £35.00
Isle of Man £40.00
Republic of Ireland £35.00


Click and Collect

You can choose to collect your orders for FREE from either our Bradford or London offices.

Ex-stock orders placed before 3:00PM (1:00PM for Hazardous Items) will be ready for collection immediately from our Bradford office or from 12:00PM (noon) the next working day at our London^ office. Orders placed after our cut-off will not be processed until the following working day unless otherwise confirmed by Shorts at the time of ordering. Availability and lead time of non ex-stock items will be confirmed within your Order Confirmation.

Our Click and Collect service allows you to collect your orders at a time which is most convenient for you and your engineers and reduces the risk of lift spares being misplaced when delivered to site.

^Free Collection (London) service is only available for items which are no greater than 2000mm(l), 600mm(w), 600mm(d) or 30kg, other exclusions may apply. Orders which exceed these parameters will be subject to our standard delivery charge. Shorts reserves the right to withdraw this service at anytime and without notice.

All orders are subject to stock, availability and payment.

Full details on our Lift Spares Delivery, Returns and Warranty policy please read our Webshop Terms and Conditions of Sale.