Technical Support

Shorts don’t just supply lift equipment, we are also a support service to your lift modernisation and repair business.

Our package of services supplements the efforts of your own business allowing you to focus on the areas of the business that you know best.

The support stretches across all of our Modernisation Components and extends from assistance with selecting the correct components at the start through to after-sales technical support at the end.

Provision of technical assistance with specifying the correct components for the project to ensure that your client’s requirements are met.


Provision of bespoke training courses for individual lift companies on all our products to ensure that your specification and installation personnel are comfortable with our products.


Production of comprehensive installation information and wiring diagrams.


Provision of full installation technical support.


Provision of after-sales technical support with a wide range of replacement and spare parts in stock in out UK warehouse.


Senior Technical Support Engineers

Phil Walmsley
M: 07918 706085
[email protected]

Nigel George
M: 07976 057114
[email protected] 

Pete Burfitt
M: 07976 075751
[email protected]