Part Identification Service

Part I.D. Service

We know through experience that identifying non-standard parts can be a problem. If you have been unable to identify your part through our Lift Spares Webshop or Catalogue then our Lift Spares Team are on hand with expert knowledge and experience to help you identify the part, ensuring you get the correct part quickly.

So that we can identify your part we ask that you provide as much information as possible, including images, as this will help speed up the identification process.

part-id-send-us-your-enquiry

Shorts collects personal information when you contact us, and this is used to process any order or enquiry which you send. We may also provide marketing communication concerning our products and services that we believe will be of interest to you; in terms of your job role or the company you represent. You have the right to opt-out from receiving such communications by contacting us at [email protected]. For more information explaining how we use your information please read our Privacy Policy.

 Lift Manufacturer


When submitting your enquiry, please remember to state the Manufacturer of the part you are looking for. With 16,500+ parts from over 50 leading lift manufacturers, this information is vital in our attempts to identify your part.

Lift Model Number

Lift Model Number
The Lift Model Number is another important piece of information which we need when identifying your part. This is because over time the Lift Manufacturer may of upgraded the lift or even the part, therefore there maybe different versions on the market. With the Lift Model Number we are able to narrow down our search and respond to you quicker.

Lift Serial Number

Lift Serial Number
The Lift Serial Number is another important piece of information which we need when identifying your part. This is because over time the Lift Manufacturer may of upgraded the lift or even the part, therefore there maybe different versions of a part. With the Lift Serial Number we are able to narrow down our search and respond to you quicker.

Manufacturer Part Number (OEM)

OEM-Number
With the OEM Number we are able identify the exact part which you require and advise if this part had been superseded.TIP – Did you know that Kone Buttons have their OEM Number laser printed on their side (see image)